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Founder of 7 Bali SPA in London
After running my own digital agency for 4 years I have made a decision to switch to an on-the-ground business instead. Within 12 months I have successfully sold my agency and fully transitioned to a real-world, service focused industry. Our SPA is currently 2 years old, we are the most expensive non-hotel spa in the whole of London, servicing 20-30 clients daily and generating around £1.mil in revenue per year.
I have also helped small businesses and young entrepreneurs with correctly hiring staff, creating a beneficial company culture, and most of all, finding ways to add more value to the client through very strong customer service. From tips to how to make employees follow protocols, to how to double your prices, I have a lot of interesting first-hand experiences to contribute to our conversation
